Terms & Conditions

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Contract 

You need to be aged 18 years or over in order to make use of the information provided on our website and/or purchase our products. You must be able to provide us with all the requested information, which includes- your name, delivery address, payment details (when applicable), email address, and telephone number.

We suppose that you have read and agreed to our T&C at the time of visiting and/or submitting an order for our products. We reserve all the rights to decline any order, partly or completely.

Delivery

We shall not be held responsible for any kind of delays caused in the delivery of your products, except the cases where it happens due to our negligence or will. All delivery times are just quoted estimates.

We arrange for the delivery of your products to the address you provide. However, the contract between us doesn’t deal with the time taken for delivery. In case of inadequate delivery instructions and denial of acceptance of the products, we may cancel the order. .

Complaints

We’d love to hear from you and we take all your comments, queries and complaints very seriously. You can reach us through our email on info@ideyhot.com